Terms & Conditions

Booking payment

Full payment can be made in advance, but until that transaction has been made, we require a deposit of 10% to secure the booking. This is a booking fee and is non-refundable.

Full, cleared payment should be made 10 days before the event. Payment can be made by bank transfer or bank draft or as otherwise agreed in writing.

Should you need to cancel your booking, a refund of the below amount may be awarded. 

Within 48 hours – 10%

Within 1 week – 40%.

Within 2 weeks - 60%

 

 Any quote given by Pretend with us is independent of any other establishment.

 

Conduct

Pretend with us take no responsibility for the conduct of any other person not within the Pretend with us company.

 Pretend with us take no responsibility for any damage caused to any property or items by any other person not within the Pretend with us company.

 Pretend with us provide performance based services. We are not directly involved with catering or hotel bookings.